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Community Member
Jun 26, 2026 1:13 AM UTC

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I have been charged twice since I have made the switch with you and I only made one numberĀ 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Jun 26, 2026 3:33 PM UTC

    Hi ​@Jallex,

    Ā 

    I've just sent you a private message to help get this sorted.

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    ToĀ find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.

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    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overviewĀ 

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    We'll speak to you there.

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    Thanks,

    Ā 

    Gemma M

    The iD Mobile Social Media Team

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