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Question

accusations of not paying my bill

  • July 25, 2026
  • 1 reply
  • 9 views
T
New Contributor

ID mobile are trying to get me to pay 44 pounds for a miss payment, however ive been cahrged twice this month for 44 pound and have missed no previous payments. they are threatening legal action and they are very difficult to contact. my data and phone calls have also not been working the same. if there is somthings i haven't payed for i would be happy to pay it but if anything they charged me twice this month, and need to return the money. 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • July 26, 2026

    Hi ​@Tomwom0006,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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