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Community Member
October 30, 2025
Question

add on

  • October 30, 2025
  • 1 reply
  • 6 views

Add on was added to my account without my permission 

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    October 30, 2025

    Hi ​@Rosalyn ,

     

    I’m really sorry to hear that an add-on was added to your account without your permission.
    We take this seriously and would like to investigate further. Please reach out to us via Live Chat, Facebook, Instagram, or email at socialqueries@idmobile.co.uk with your account details so we can look into this and help resolve it.

     

    Lamiya
    iD Mobile Social Media Team

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