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Community Member
June 8, 2026

add on

  • June 8, 2026
  • 1 reply
  • 8 views

I’ve just had a £10 add on put on my bill which I didn’t order


 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
June 9, 2026

Hi ​@ManNdog,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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