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Community Member
July 17, 2026
Question

Additional charges on bill tgat dhoukd be covered by plan

My bill has additional charges but they shoujd be covered by my plan. 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
July 17, 2026

Hi ​@Marietta ,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai

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