Additional Fee

Hi ​@C_Ebsworthy,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

Thank you!!

You’re most welcome. I can confirm that this will now be handled privately, and we will continue to assist you further there.

Thanks.

I have been left with no updates since 5pm yesterday and you’ve stopped responding. Can someone please continue to assist?   

Hi ​@C_Ebsworthy 

We will have a look at the private messages for you and respond as quickly as possible.

-Michael Z