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Adil Islam

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  • adil
  • Community Member

Hi, i need to pay my bill 26.96, but when i put my card details in it says something went worng please try again, i have been trying so many times to pay for this, my bank is closed now so they can't help until tomorrow, can anyone explain why it is not working?, thanks.

Best answer by andewhite

Some of the UK banks have been having trouble with their payment systems today, @adil. 

Has your bank has been affected by this? 

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andewhite
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  • andewhite
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  • June 28, 2024

Some of the UK banks have been having trouble with their payment systems today, @adil. 

Has your bank has been affected by this? 

Forum member (non-iD).
Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8159 replies
  • July 11, 2024

Hi @adil 

 

I’m sorry to hear this, are your details in the iD Mobile app/website all matching that of your bank? Name, address etc

 

Tom

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