Hi ​@Zanthed.

Thank you for sharing. I’m sorry that your calls and messages aren’t working. Please try the steps below to see if they restore your connection.

Basic checks

• Restart your device to refresh your connection to the network.
• Turn Airplane Mode on for around 30 seconds, then turn it off again.
• Check that your mobile data is switched on (if you’re experiencing data issues).
• Remove your SIM card, gently wipe it with a clean, dry cloth, reinsert it, and restart your device.
• Check that your device software is fully up to date.
   
• Reset your network settings

Android:

Open Settings, then tap General management.
Tap Reset, then tap Reset network settings.

iPhone:

Go to Settings, then Phone, then My Number.
Use the delete button to remove the old number, enter the new number using the keypad, and tap Save.
Go to Settings, then Messages, and turn off iMessage.
Go to Settings, then General, then Reset, and tap Reset Network Settings.
Once the iPhone has restarted, go to Settings, then Messages, and turn iMessage back on. This will recognise the new SIM and have it verified.

Thanks,

Marquerita

The iD Mobile Team