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alleged debt

  • December 30, 2024
  • 5 replies
  • 242 views

I had a letter from lcs debt collectors saying I owe I’d mobile money. I contacted id mobile and was told I owed no money. Lcs were very unhelpful when I explained this.I checked Equifax credit agency who show this as an adverse debt. As I don’t owe anything I now have an adverse debt on my credit agency through no fault of my own.  How do I get the adverse debt removed from the credit agency?

Best answer by Kash M

Hi ​@Coxley,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

5 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • December 31, 2024

Hi ​@Coxley 

 

It sounds like you may have made payments late, which means you’ll have a mark on your credit file, this may be the “adverse debt” you see.

 

Tom


  • Author
  • New Contributor
  • December 31, 2024

No the amount I owed was paid when requested by Id mobile, the letter from the debt agency arrived weeks after this


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • December 31, 2024

Hi ​@Coxley,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash


Gavin Leo Mclauchlan
New Contributor

This same thing has happened to me! Asking for £30. 


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  • iD Mobile Employee
  • November 17, 2025

Hi ​@Gavin Leo Mclauchlan Sorry to hear about this. Can you please join us for a private chat via the following link; https://community.idmobile.co.uk/inbox/overview our team would be happy to assist and investigate your £30.

~Marquerita