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alleged debt

  • December 30, 2024
  • 3 replies
  • 106 views

  • New
 Contributor
  • 2 replies

I had a letter from lcs debt collectors saying I owe I’d mobile money. I contacted id mobile and was told I owed no money. Lcs were very unhelpful when I explained this.I checked Equifax credit agency who show this as an adverse debt. As I don’t owe anything I now have an adverse debt on my credit agency through no fault of my own.  How do I get the adverse debt removed from the credit agency?

Best answer by Kash

Hi ​@Coxley,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8159 replies
  • December 31, 2024

Hi ​@Coxley 

 

It sounds like you may have made payments late, which means you’ll have a mark on your credit file, this may be the “adverse debt” you see.

 

Tom


  • Author
  • New
 Contributor
  • 2 replies
  • December 31, 2024

No the amount I owed was paid when requested by Id mobile, the letter from the debt agency arrived weeks after this


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8133 replies
  • Answer
  • December 31, 2024

Hi ​@Coxley,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash