alleged debt

Forum|Forum|1 year ago
December 30, 2024
5 replies
561 views

I had a letter from lcs debt collectors saying I owe I’d mobile money. I contacted id mobile and was told I owed no money. Lcs were very unhelpful when I explained this.I checked Equifax credit agency who show this as an adverse debt. As I don’t owe anything I now have an adverse debt on my credit agency through no fault of my own. How do I get the adverse debt removed from the credit agency?

Best answer by Kash M

Hi @Coxley,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash

Tom

iD Mobile Employee

Hi @Coxley

It sounds like you may have made payments late, which means you’ll have a mark on your credit file, this may be the “adverse debt” you see.

Tom

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C

CoxleyAuthor

New Contributor

No the amount I owed was paid when requested by Id mobile, the letter from the debt agency arrived weeks after this

Kash MAnswer

iD Mobile Employee

Hi @Coxley,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Gavin Leo Mclauchlan

New Contributor

This same thing has happened to me! Asking for £30.

M

Marquerita T

iD Mobile Employee

Hi @Gavin Leo Mclauchlan Sorry to hear about this. Can you please join us for a private chat via the following link; https://community.idmobile.co.uk/inbox/overview our team would be happy to assist and investigate your £30.

~Marquerita

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.