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Community Member
October 17, 2026
Question

already made payment but payment status remains as unpaid

already made payment but payment status remains as unpaid

 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
October 19, 2026

Hi ​@Gelson 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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