Solved
already paid my bills but the dashboard still shows outstanding balance
Best answer by Matthew T
Hey. We had an issue with payments yesterday. This issue has been resolved by the team, and they’re currently processing the backlog. We expect the payments to process by midday today and your bar will be subsequently lifted.
If multiple payments have been taken, you’ll need to contact us: https://www.idmobile.co.uk/live-chat
Type ‘Speak to someone’ to connect to an agent.
+24Hey. We had an issue with payments yesterday. This issue has been resolved by the team, and they’re currently processing the backlog. We expect the payments to process by midday today and your bar will be subsequently lifted.
If multiple payments have been taken, you’ll need to contact us: https://www.idmobile.co.uk/live-chat
Type ‘Speak to someone’ to connect to an agent.
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