Hi, email received has different amount for bill than account overview.Mail states £10.65 due but on account is showing £8(which is correct).Did not accrued any extra charges RegardsAdam

Hi there @Adamjb, the account is an estimate, however, tends to be live, so it’ll be estimating your next bill as of right now, opposed to the email that’s been sent.I’d recommend contacting our live-chat and asking to speakt to an agent to check it for you:https://www.idmobile.co.uk/live-chatThanks,Tyler

amount to pay on email different to account

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