Hi,

I recently (2-3 days ago) took out a new sim-only plan. I've been quite impressed by iD so far. It was quick, easy, no issues. I was so impressed I thought I’d start bringing the rest of my family over...

I first started to see if I can add additional plans via my account. Didn't seem like the process allowed it. From what I could see I’d need to setup new plan and link it to the account. Cool, bit of a faff having to reenter the same details again, but no problem.

I stated the process and then got to the point of purchase, I was then met with the info about a credit check. Given I’ve already successfully pass one, direct debit all set up, this seems a bit excessive. I decided to hit the live chat to find out if it's a hard or soft credit check. I know multiple hard checks, even if successful, can really impact your score. For the sake of a £7 sim with the same company, another hard check seemed crazy.

The agent provided me with conflicting information, initially they said it would be another hard check, avoid for a few months, I queried as it seems odd for a business to tell you to not buy their product. They said it would be a soft check, I queried again - which is it? How do they guarantee its a soft check when you're setting up an unlinked plan?

So long story short, I’m not convinced or confident that taking out another plan is a good idea now and starting to wonder if my initial switch was a mistake.

Does anyone have experience doing the same? Any success? I fully understand the need for a credit check, but another one a few days after seems backwards, almost like the iD doesn’t want the business, hopefully I’m wrong!