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Community Member
Tinytitches
Community Member
June 19, 2026
Question

arrears

Why dose my account say im in arrears,  when im paying monthly. And do not get any services if I do not pay monthly. Which i do. So why am I in arrears  ?

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
June 21, 2026

Hi ​@Tinytitches,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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