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Community Member
Jul 27, 2026 3:23 PM UTC

Assistance in canceling your account

I have an old number with an unpaid billĀ 

2 replies

Geluk
Silver Contributor
Silver Contributor
Jul 27, 2026 3:37 PM UTC

Don’t postĀ in TRIPLICATE.

Progress query via LIVE CHAT page.

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Hosai W
iD Mobile Employee
iD Mobile Employee
Jul 27, 2026 3:58 PM UTC

Hi ​@baryladd,
Ā 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Ā 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.