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assistant

  • April 1, 2026
  • 2 replies
  • 10 views

Hello I was wondering if I could have a extension on my bill as I’ve had a l bill come out my bank and now I’m struggling this month to pay, it would be untill the 24th  of April?

2 replies

Geluk
Silver Contributor
Forum|alt.badge.img+10
  • Silver Contributor
  • April 1, 2026

Can’t sort this on a community forum. Converse with id via CHAT PAGE, and

type “SPEAK TO A PERSON”.


iD Support
iD Mobile Employee

Hi ​@Cheryl Lockyear 

We’re sorry to hear you’re having some difficulty this month we understand these situations can happen. 

 

Please send us a private message so that we can request for bill extension for you.

 

Thank you,

 

Zandile M

The iD Mobile Team