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bank charge incorrect

  • February 6, 2026
  • 2 replies
  • 2 views
W
New Contributor

Why have you taken £101 from my bank on 3rd feb? 

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • February 6, 2026

    Please review your bill for a detailed breakdown of all charges.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Lamiya C
    iD Mobile Employee
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    • Lamiya C
    • iD Mobile Employee
    • February 6, 2026

    Hi ​@Wonderwoman ,

     

    Hi, I’m sorry for any confusion regarding the payment. Please check your latest bill for a detailed breakdown of all charges, including your monthly plan, add-ons, or one-off payments.
     

    You can also check the charges directly in the iD Mobile app by following these steps:

    For the iD Mobile App:

    Open the iD Mobile app and log in.

    Tap “My Account” or “Billing & Usage”.

    Select “View Bill” for the relevant month.

    Review all listed charges, including any extra usage, roaming, or one-off payments.
     

    If you notice any charges that don’t look correct, please let us know

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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