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Rachel Camponi
New Contributor
Nov 28, 2025 12:14 PM UTC
Question

Been charged twice

I opened a new account and was sent 2 different eSIim..

    2 replies

    JoeKing
    Silver Contributor
    Silver Contributor
    Nov 28, 2025 3:31 PM UTC

    ​@Rachel Camponi  Best thing to do is call sale's on +44 20 7139 1397 can confirm which esim you should of received and make sure that you're not paying for two new accounts / plans.

    Sales from 9am to 6pm lines are open 

     

    Joe 

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    Decembersangel72
    Gold Contributor
    Gold Contributor
    Nov 29, 2025 12:15 AM UTC



    On which number you are facing this problem?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.