Hi,

I was on a 24 month contract for iPhone and sim. That ran out 2 months ago and ID contacted me to see what I wanted and I asked them to change it to sim only. Someone phoned me 2 weeks later asking me the same thing to which I answered the same. I’ve just looked online after being charged £55 for a £12 SIM card again to see it still hasn’t been put onto sim only! Please can I get some help