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Question

being billed for previous contract long after an upgrade, paying for both

  • May 8, 2026
  • 1 reply
  • 3 views
W
Community Member

Hi. I am being billed for account { REMOVED } can you tell me what number is linked to that account?

 

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • May 13, 2026

    Hi ​@Wilna-marí 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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