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Community Member
Kristian983
Community Member
August 18, 2026

Being charge for 2 months after I paid last month's and I got the statement

I was late paying me bill last month but I did pay it last month a few days after but my bill is saying I still have an outstanding payment and  being charge some like like £80 odd pounds when it should be £40 something pounds 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    August 20, 2026

    Hi ​@Kristian983 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Zandile M

    The iD Mobile Team 

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