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Question

Being charge for 2 months after I paid last month's and I got the statement

  • August 18, 2026
  • 1 reply
  • 5 views

I was late paying me bill last month but I did pay it last month a few days after but my bill is saying I still have an outstanding payment and  being charge some like like £80 odd pounds when it should be £40 something pounds 

1 reply

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  • iD Mobile Employee
  • August 20, 2026

Hi ​@Kristian983 

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks.

 

Zandile M

The iD Mobile Team