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Community Member
Sep 4, 2026 12:41 PM UTC

being charged for addon text message can I have a feund

Being charged for text messages can I have a refund

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    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Sep 9, 2026 4:48 PM UTC

    Hi ​@Barbara75,

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    I've just sent you a private message to help get this sorted.
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    To find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.
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    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overviewĀ 
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    We'll speak to you there.
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    Thanks,
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    Gemma M
    The iD Mobile Social Media Team

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