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Community Member
Oct 24, 2026 3:23 PM UTC

Being charged more then i should be .

Hey there,

In the “my next bill section” it shows £8 and when I check in my bank it says that there will be a payment for £33 soon, last month there was also a payment for £33 and I am not too sure for what it was about. I would appreciate it if you guys can look at it.

Thank you

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    Oct 26, 2026 12:23 PM UTC

    Hi ​@Rehmati 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

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