Hi, I just landed in turkey and there was about 30 seconds between turning airplane mode off and my data off (literally clicked airplane mode off, then immediately turned data off) and I have had £25 added to my bill? What is going on? Please remove this charge or I will change provider when I get back to the uk, I have since purchased an add on for data while I’m here for £20, £25 for less than a minute is reallY bad I didn’t even use the data
being charged when data not used
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