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Question

Being Overcharged on final bill

  • May 7, 2026
  • 1 reply
  • 6 views
F
Community Member

I gave my 30 day notice to leave ID Mobile on April 10th, my services end on May 10th. I have just had a bill charging me until 5th June, this is incorrect and my final bill should be for 5 days not a month! 

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+8
    • Zandile M
    • iD Mobile Employee
    • May 7, 2026

    Hi ​@Flo26 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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