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New Contributor
Sep 18, 2026 5:22 PM UTC
Question

bil

I was wondering if someone can confirm that my phone bill is coming out on the first / around then like it’s meant and not any time sooner because last payment came out a early and I wasn’t expecting it 

    3 replies

    Zandile M
    iD Mobile Employee
    iD Mobile Employee
    Sep 18, 2026 5:31 PM UTC

    Hi ​@SAFCBRANDON 

     

    I'm sorry for any concern this has caused.

     

    Please send us a private message via our socials so that we can assist you.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Sep 18, 2026 6:25 PM UTC

    Hello which social should I use 

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Sep 20, 2026 1:10 PM UTC

    Hi ​@SAFCBRANDON,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.