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New Contributor
SAFCBRANDON
New Contributor
September 18, 2026
Question

bil

I was wondering if someone can confirm that my phone bill is coming out on the first / around then like it’s meant and not any time sooner because last payment came out a early and I wasn’t expecting it 

    3 replies

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    September 18, 2026

    Hi ​@SAFCBRANDON 

     

    I'm sorry for any concern this has caused.

     

    Please send us a private message via our socials so that we can assist you.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    SAFCBRANDONAuthor
    New Contributor
    September 18, 2026

    Hello which social should I use 

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 20, 2026

    Hi ​@SAFCBRANDON,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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