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Community Member
Nov 7, 2025 1:29 AM UTC

bill

ive paid the bill but havent got my service back on

    This topic has been closed for replies.

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    Nov 7, 2025 7:23 AM UTC

    Raise with ID directly via CHAT; not on a community forum.

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    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    Nov 7, 2025 9:22 AM UTC

    Hi ​@PatrikJnr 

    I do apologize for any inconvenience caused to you regarding your services not working after the bill was paid, to have this looked into further please contact us privately.

     Please get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk. We’d love the opportunity to put things right for you. 

    -Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.