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Community Member
November 7, 2025

bill

  • November 7, 2025
  • 2 replies
  • 14 views

ive paid the bill but havent got my service back on

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    November 7, 2025

    Raise with ID directly via CHAT; not on a community forum.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    November 7, 2025

    Hi ​@PatrikJnr 

    I do apologize for any inconvenience caused to you regarding your services not working after the bill was paid, to have this looked into further please contact us privately.

     Please get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk. We’d love the opportunity to put things right for you. 

    -Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.