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Community Member
Angelo88
Community Member
August 8, 2026
Question

bill

Hi. Seriously im not happy its really hard to contact you people no phone number nothing. Im having issues woth the ohone since day one. Not getting calls in phone going straight to voicemail. Other issue I missed my payment as I was abroad I made payments on thr 24.07.2026 and just logged in again saying I missed payment again and paid the balance off right now and app still showing I owe you £27.99 I paid 2 times for 1 month makes no sense. Please contact me on my other number if possible for a chat { REMOVED } 

    1 reply

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    August 10, 2026

    Hi ​@Angelo88,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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