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Community Member
Sep 15, 2026 7:08 PM UTC

bill

Hello

i I am in Mexico and have been charged a lot I have had everything turned off and only used the hotel WiFi. Can you please explain to me please

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1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
Sep 17, 2026 1:52 PM UTC

Hi ​@MexicoĀ 

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I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

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Thanks,
Hosai

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