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Community Member
September 15, 2026

bill

  • September 15, 2026
  • 1 reply
  • 13 views

Hello

i I am in Mexico and have been charged a lot I have had everything turned off and only used the hotel WiFi. Can you please explain to me please

 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 17, 2026

Hi ​@Mexico 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

 

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