Community Member

bill

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I have been charged for texts when I have unlimited I am not paying the 9.00 for texts this is now a monthly occurrence and I am not going to continue with it. My bill is 27.99 which was agreed so that is what I will be paying. For the past three months I have been charged more and i cannot afford the £40 £37.00 that’s not what I agreed on

billing

iD Mobile Employee

Hi @Loucourts27

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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