Community Member

bill and overpayment. refunded

1 reply
13 views

Hi I had message regarding me missing my direct debit for £9.58 was missed but when I went on to payments on the app it says it was successful and I even made a extra 10 pound payment to make sure it was not missed so I would like my 10 pound back as well I have successfully paid my bill

refund

iD Mobile Employee

Hi @Louisl104

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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