Used the App to increase my bill cap (limit any extra usage charges) from £5 to £12 and noticed it put the extra £7 straight on my next bill. I wasn’t expecting that - I haven’t incurred any extra charges and may not but wanted to increased it to cover receiving banking texts when traveling in NZ. Is this normal or a glitch?

Changing your bill cap doesn’t add any charges to your bill. However, if you increase your bill cap and your future bill does increase, then you’ve definitely incurred additional charges.

Bill Cap Increased on App added cost to my next bill - why?

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