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Community Member
Jim Graham
Community Member
September 8, 2026

bill error

I have had a message to say that my bill is overdue after switching bank accounts however my bill is showing that the payment has been made x3 times on 2nd & X2 on the 8th 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    September 10, 2026

    Hi ​@Jim Graham, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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