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Suraiya Noreen
Community Member
Community Member
April 24, 2026
Question

bill for April and May are over charged

My phone bill for May and April are both over charged as my sim was off for this period 

    1 reply

    iD Mobile Employee
    April 24, 2026

    Hi ​@Suraiya Noreen,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

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