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Suraiya Noreen
Community Member
Community Member
Apr 24, 2026 1:46 PM UTC
Question

bill for April and May are over charged

My phone bill for May and April are both over charged as my sim was off for this period 

    1 reply

    Kwanele Z
    iD Mobile Employee
    iD Mobile Employee
    Apr 24, 2026 2:30 PM UTC

    Hi ​@Suraiya Noreen,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.