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Community Member
Jun 3, 2026 8:28 AM UTC
Question

bill keeps going up monthly

My bill started at £43 and now it’s gone up to £60 within the last year!!!!! I don’t use all of my data, my texts and calls are unlimited so why?????

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
Jun 4, 2026 12:20 PM UTC

Hi ​@Lunarmae01,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai

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