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Community Member
Aug 11, 2026 1:05 AM UTC

Bill Promise To Pay

I'm awaiting for a new debit card and unable to pay my bill, can I do a promise to pay until it comes? I need my phone to stay active so I can get in contact with my children. 

    2 replies

    Zandile M
    iD Mobile Employee
    iD Mobile Employee
    Aug 11, 2026 2:55 PM UTC

    Hi ​@MeowRipper 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Aug 18, 2026 9:57 PM UTC

    I’m looking to use your promise to pay serivice. Just started a new job and my pay in for two weeks 

    Zandile M
    iD Mobile Employee
    iD Mobile Employee
    Aug 20, 2026 12:38 PM UTC

    Hi ​@Jnewlands 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.