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Community Member
Oct 16, 2026 12:05 PM UTC

bill query

Hi

On checking my statement I appear to be paying for 3 accounts but I only have 2. Could you advise how I can check further

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    Oct 16, 2026 10:15 PM UTC

    Hi ​@Shackleton 
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

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