bill still showing after paying early

i have payed one bill early but it still showing on my account. what do i do? and will it get taken via direct debit even though it got paid early

iD Mobile Employee

Hi @luisa h

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile M

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

hello, there is nothing in my private messages

iD Mobile Employee

Hi @luisa h,

Thanks for letting us know.

We can see that the private chat is already active. We’ll respond to you there as soon as possible and continue assisting you privately.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

3 replies