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Community Member
April 24, 2026

Bill with extra cost

  • April 24, 2026
  • 3 replies
  • 28 views

I was charged an additional of £10 for so called data, test, call inlatest bill

3 replies

iD Mobile Employee
April 24, 2026

Hi ​@akung,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
New Contributor
August 24, 2026

Hello why has my monthly direct debit increased from £8 to £16

Hosai W
iD Mobile Employee
iD Mobile Employee
August 26, 2026

Hi ​@Emma Alm,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.