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Community Member
Misskp
Community Member
May 18, 2026

bill worries

My phone bill was meant to come out on the 18th may still no payment has been taken my bill is on my app but saying oops something went wrong is there anything I can do about this Iv never not paid my bill 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    May 18, 2026

    Hi ​@Misskp 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m 

    The iD Mobile Team

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