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Question

Billed for an account that is not my number

  • August 8, 2026
  • 1 reply
  • 3 views

Hi I'm getting emails about overdue payment for a number I don't have and I'm being chased. I'm afraid this will affect my credit rating. Con this be looked in immediately. Thanks

1 reply

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  • iD Mobile Employee
  • August 8, 2026

Hi ​@Neillyboy19,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks