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Question

Billed more than the final bill is supposed to be

  • January 30, 2026
  • 1 reply
  • 5 views
M
Community Member

I clicked the button on screen to leave and I get billed for the month when the final bill is supposed to be only 8 pound more and nothing more with no outstanding balance. Either it gets sorted or I will be putting a complaint in. 

1 reply

Owethu M
iD Mobile Employee
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  • Owethu M
  • iD Mobile Employee
  • January 30, 2026

Hi ​@Mercedes8 

 

I do apologise that you are facing issue with the bill. I strongly suggest that you contact live chat to get this issue resolved.

-Owethu

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