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Community Member
September 15, 2026
Question

billing

  • September 15, 2026
  • 1 reply
  • 4 views

I have a query regard my direct debit payment which have never been taken successfully and now I'm in £45 I owe you guys.

 

Would you be able to look into this please and see what can be done?

    1 reply

    iD Mobile Employee
    September 15, 2026

    Hi ​@Dmartin115 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.