Skip to main content
Community Member
July 30, 2026
Question

billing and overall message issues

  • July 30, 2026
  • 1 reply
  • 9 views

My daily subscription isnt working, ive put my details in like 5 months in a row now, and it just isnt taking the money from my account when the day comes when it should, its started to become very tedious, another issue is that occasionally my data will not work at all, same for messages and calls, even when it is paid and i have data, i am not able to receive or send out calls or messages

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
August 2, 2026

Hi ​@Corey0001,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.