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Question

billing and overall message issues

  • July 30, 2026
  • 1 reply
  • 4 views
C
Community Member

My daily subscription isnt working, ive put my details in like 5 months in a row now, and it just isnt taking the money from my account when the day comes when it should, its started to become very tedious, another issue is that occasionally my data will not work at all, same for messages and calls, even when it is paid and i have data, i am not able to receive or send out calls or messages

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • August 2, 2026

Hi ​@Corey0001,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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