Community Member

Billing Charge Query

Hi,

I was recently in South Africa and bought a 5 days data roaming bundle. I can see I have been charged 3 or 4 times for this.

I should only be charged for a 5 day and 1 day bundle. Can you please waiver the other 5 day bundles and amend my latest invoice to pay.

warm regards,

Kim

iD Mobile Employee

Hi @WinKim,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

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