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Community Member
EdHam
Community Member
September 10, 2026

bills

My app says I'm over due on a payment but I payed twice on 0/5 so I'm actually update can you update the app to reflectt this as I don't want to be cut off 

1 reply

iD Mobile Employee
Zandile M
iD Mobile Employee
September 10, 2026

Hi ​@EdHam 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile M

The iD Mobile Team

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