Bills not showing in app or website

Hi all

ibe signed up for a new contract approx 2 weeks . First contract payment has been deducted . But I cannot download my bill or invoice.

it’s not showing in app or website. Is it normal , don’t have to wait dorm1 full month ?

regarsds

SG

iD Mobile Employee

Hi @SomnathCSP

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile M

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

1 reply