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michellexbx
Community Member
Community Member
May 30, 2026
Question

breakdown of bill

  • May 30, 2026
  • 1 reply
  • 11 views

Can I have a full breakdown of my bills for April and May that include my outgoing 999 calls

 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    June 1, 2026

    Hi ​@michellexbx

     

    Thank you for reaching out.

     

    You can download copies of your bills directly through the iD Mobile app by following these steps:

    • Log in to the iD Mobile app
    • Select Billing
    • Choose View Bills
    • Select the bill for April or May
    • Tap Download PDF to save a copy of the bill

    Please note that your bill will show chargeable usage and billing information. If you require a detailed breakdown of calls, including emergency service (999) calls, and this information is not available on the bill, please contact us via Live Chat or send us a direct message through our social media platforms so that we can review the available options with you.

     

    Owethu