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Question

breakdown of bill

  • May 30, 2026
  • 1 reply
  • 5 views

michellexbx
Community Member

Can I have a full breakdown of my bills for April and May that include my outgoing 999 calls

 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • June 1, 2026

Hi ​@michellexbx

 

Thank you for reaching out.

 

You can download copies of your bills directly through the iD Mobile app by following these steps:

  • Log in to the iD Mobile app
  • Select Billing
  • Choose View Bills
  • Select the bill for April or May
  • Tap Download PDF to save a copy of the bill

Please note that your bill will show chargeable usage and billing information. If you require a detailed breakdown of calls, including emergency service (999) calls, and this information is not available on the bill, please contact us via Live Chat or send us a direct message through our social media platforms so that we can review the available options with you.

 

Owethu