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Question

breavement

  • June 12, 2026
  • 1 reply
  • 5 views
C
Community Member

I was wondering if I can have an extension on my recent bill until 26th I’ve just lost my dad and we’re struggling at the moment.

 

thank you for your time

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 13, 2026

    Hi ​@Chantellegarner-134,

     

    We were so sorry to hear of your loss. Please accept our sincere condolences during this difficult time.

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

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