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Community Member
Aug 18, 2026 8:56 AM UTC
Solved

call log

Please can I have access to my call log for august

    Owethu M
    Owethu MAnswer
    iD Mobile Employee
    Aug 19, 2026 8:05 PM UTC

    Hi ​@MV123, 

     

    Thank you for reaching out, and I'm sorry for any inconvenience this may cause.

     

    Unfortunately, we don't hold or provide call logs directly through our customer service channels. However, you can submit a request for any personal information and records that may be available through our Privacy Portal.

     

    Please use the following link to submit your request:

     

    Privacy Portal

     

    Once your request has been submitted, the relevant team will review it and provide any information you're entitled to receive.

     

    We apologise for any inconvenience and appreciate your understanding.

     

    Owethu

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu MAnswer
    iD Mobile Employee
    Aug 19, 2026 8:05 PM UTC

    Hi ​@MV123, 

     

    Thank you for reaching out, and I'm sorry for any inconvenience this may cause.

     

    Unfortunately, we don't hold or provide call logs directly through our customer service channels. However, you can submit a request for any personal information and records that may be available through our Privacy Portal.

     

    Please use the following link to submit your request:

     

    Privacy Portal

     

    Once your request has been submitted, the relevant team will review it and provide any information you're entitled to receive.

     

    We apologise for any inconvenience and appreciate your understanding.

     

    Owethu